Please try and establish limits before you commence betting with Telephone Betting. You can set daily limits by contacting our customer services team on 01324 671236.
We can provide you a history of all transactions, withdrawals and deposits, at any time on your request. Simply telephone one of our team on 01324 671236 to request a statement which can be lifetime or any period you require. You can also email these requests to: firstname.lastname@example.org
Don’t let gambling interfere with your daily life and responsibilities.
If you would like further advice or help with responsible gambling, then contact one of the organisations whose details are provided below:
Gamblers Anonymous: gamblersanonymous.org.uk
GamCare: 0845 600 0133 0845 600 0133 | gamcare.org.uk
Gambling Therapy: gamblingtherapy.org
GamBlock: is a software tool that blocks access to online gambling. GamBlock has been helping problem gamblers avoid the dangers of unrestricted gambling since 2000. For further information gamblock.com
If you feel you may have a problem with your gambling, ask yourself the following questions:
The more you answer ‘yes’ to these questions, the more likely it is that you have a serious gambling problem and may wish to seek help and advice through the channels outlined above.
For those customers who wish to restrict their gambling, Telephone Betting provides a self-exclusion facility enabling customers to close their account or accounts for a minimum period of six months up to five years as requested. Unless you request self-exclusion, any account that is simply ‘closed’ can be re-opened at any time by calling and requesting your account to be re-opened. We will remove restrictions and your account will be active after a 24 hour cooling off period. If you require information relating to this facility please inform us in writing or contact our Customer Services Team on 0800 6781 888.
Please bear in mind the following;
In the United Kingdom it is illegal for someone who is under 18 years of age to gamble. Telephone Betting reserves the right to ask for proof of age from any customer and to carry out checks to verify the information provided. Customer accounts may be suspended and funds withheld until satisfactory proof of age is provided. The legal gambling age varies according to country and we advise you to carry out local research. In order to avoid unlawful betting we may undertake a search with a third party for the purpose of verifying that you are 18 or over. Telephone Betting would, however, ask that, to prevent potential misuse, you keep your account number, user name and password confidential.